Why was a Google review not auto-responded?

Published July 31st, 2023 by Bernadeth Bersabal

You might be wondering why the automation response did not work for your Google reviews.  It could be one of the following: The location is not yet configured.  The review contains a text - the automation is for star-only reviews.  It's an updated review - it only works for brand-new reviews. If it already exists in our system and it gets updated, w