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Todd Brown

todd.brown@uberall.com

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Why is my business name different on some directories?

Published March 23rd, 2021 by Todd Brown

In order to optimise rates of publication on the platforms of our directory partners, we apply an internal process called cleansing. In this process, we check, adjust and validate the profile details of a location in order to adhere to the many different guidelines of our partner directories. One of the fields we might adjust is the Business Name. S

What is Cleansing?

Published May 22nd, 2020 by Todd Brown

What is Cleansing? Cleansing refers to an internal process of checking, validating, and optimising the profile details of a business location. These checks are an all-important final review to make sure a location gets published online quickly & in good order while being pursuant to directory requirements. The cleansing process is the result of

Why don't I see all directories listed in the Directories overview?

Published September 1st, 2020 by Todd Brown

The reason why some directories are not showing in the Directories overview for a location is because the location has been classified as a Service-Area Business (SAB), also known as having a Hidden Address. A Service-Area Business offers services directly at the customer's location instead of at their registered business address. Because the actual

Why is my listing not in Sync?

Published October 27th, 2020 by Todd Brown

You have done an update in the platform and, after allowing a couple of minutes, notice the changes are not reflecting on your listing? Once an update is made in the platform and the location is synced, the system is sending the update to all directories. The directories have different updating cycles. Please allow the directories 24 - 72 hours to p