If you need to reach out to the Google Business Profile support click here.

Alternatively, you can also check out the Google Business Profile Help Center or Google's Community Forum.

Creating a thread on Google Forums

In order for the Google Support teams & Google Product Experts to best assist, please provide as many details as possible about your location and issue, like:

• The Google listing URL
• The location's website URL
• Full Business name, Address and Phone number
• Last time you contacted Google and your case ID (if applicable)

General Rules for Google escalations

1. Reporter should have already contacted Google support and have a case ID
2. Google support has not responded (within 7 business days) or given the wrong guidance (example: indicating to individually verify locations in a bulk-verified account)
3. If guidance is incorrect, reporter should cite the page/section of Google guidelines that is in question
4. Create the post on the GBP forum: https://support.google.com/business/thread/new?hl=en&sjid=16206642091861376494