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Riley Parada
riley.parada@uberall.com
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AI Bulk Replies
Published October 16th, 2024 by Riley Parada
Feature Available: Feb 20,2025 Full access will be available within the Reviews Plus Package starting Feb 20, 2025 Overview For customers who struggle keeping up with responding to a large volume of reviews in an authentic way, we have introduced the Bulk AI Responses. This feature leverages our current bulk response feature, but now integrated wi
AI Powered Review Responses & Auto Replies
Published September 7th, 2023 by Riley Parada
AI Review Responses What is it? Powered by chatGPT, you can now generate a reply to a review with the click of one button. The AI will have an understanding of the sentiment of the review, the rating of the review, the business name, the customer's name (if public), the business category, and the language they left the review in. Knowing all this, i
Supported Actions in the Inbox
Published June 21st, 2024 by Riley Parada
See the list below of supported actions you cant take on each directory within the Inbox Note: If a value is missing, its Not Supported Provider/Action Datapoint Types Supported LIKE REPLY =1 REPLY >1 DELETE EDIT (CLIENT REPLY) RESPONSE LIBRARY DYNAMIC FIELDS BULK MARK AS RESOLVE BULK MARK AS READ BULK REPLY HEADER DE
Uberall &Charge EV Integration
Published February 28th, 2025 by Riley Parada
Overview: To enhance support for our customers managing electric vehicle charging stations, we’ve partnered with &Charge to bring more user-generated reviews directly from the &Charge app into the new Inbox. About &Charge: &Charge is an app-based platform that allows users to compare charging experiences, share feedback with charge
The Feed - Saved Filters
Published January 22nd, 2024 by Riley Parada
Overview: Saved filters let users customize and save your preferred filters for future use. Name and share these filters for easy access and collaborative use. Additionally, set up notifications to alert you daily or weekly when new reviews meeting your criteria are received. The filters within the feed offer a variety of options including: Note-
Inbox 2.0
Published December 20th, 2023 by Riley Parada
Welcome! We've introduced some exciting updates to simplify managing your online reputation! With an improved UI and enhanced filtering, you can now reply to reviews and social comments directly from your inbox. Plus, our AI Assistant makes responding to reviews even easier. See details below for the included features and upgrades. Overview Welcome
Surveys
Published April 9th, 2025 by Riley Parada
Introducing Uberall Surveys: Gather Valuable Customer Feedback Summary Unlock deeper insights into your customer experiences with the new Uberall Surveys tool! Understanding your customers is key to improving satisfaction, building loyalty, and driving business growth. Uberall Surveys makes it easy to create, distribute, and analyze feedback directl
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