FAQ about Instagram

Learn all the essential information about Instagram, from how to create an account to how to navigate the app with ease. Find answers to common questions and get tips on how to make the most out of your Instagram experience.

Last updated on July 16th, 2024

What is Instagram?

Instagram is a social networking platform that allows sharing photos and videos. Users can share images publicly, privately or to pre-approved followers. It provides users with several photo editing options and filters.

How to create and access an Instagram profile

Instagram profiles can be accessed on mobile phones via the Instagram app or via instagram.com

Instagram offers Places Pages and regular Instagram profiles. Places Pages are created automatically by users adding location tags to their posts.

Do we create Instagram Profiles on your behalf?

Instagram Profiles can be connected to Facebook pages and Twitter accounts so that photos or videos can be shared on multiple channels by the user. Profiles are free of charge.

While we do not create Instagram Profiles, you can quickly do it yourself here.

What is the difference between an Instagram Profile and an Instagram Places Page for our platform?

You can connect your location with an Instagram Profile in order to publish posts. You can read more about how to connect to Instagram here

Delete

Info

The URL for an Instagram Profile looks like this: https://www.instagram.com/*profilename*, for example: https://www.instagram.com/uberall_berlin


Instagram Places Pages collect all photos uploaded to Instagram where this particular location was tagged (= photos/videos taken at the same location with a geo tag based on those existing on Facebook). They only show the tagged pictures/videos and a small map with the name and the address of the business. We don't connect our platform directly to the places pages, as they are created automatically by users adding location tags to their Instagram posts.

Delete

Info

The URL for an Instagram Places Page looks like this: https://www.instagram.com/explore/locations/*number*, for example: https://www.instagram.com/explore/locations/1234567890123

Why does Instagram show in sync when in reality it's not?

Instagram is not a direct connection, we submit data through Facebook, and thus we cannot sync check on Instagram. If the listing is up to date on Facebook the Instagram badge will also appear as up to date. 

Facebook doesn't create/update Instagram pages immediately, often there might be a delay of up to a couple of months. This is due to Instagram importing page data in batches and sporadically. 

Delete

 

Was this article helpful?

Save as PDF