Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

    English (US)
    US English (US)
    FR French
    DE German
    ES Spanish
    IT Italian
    JP Japanese
    • Home
    • Getting Started
    • Configuration and Connection Guides

    Checklist for connecting Facebook pages to our platform

    Written by Patricia DallAstra

    Updated at September 2nd, 2025

    Contact Us

    If you still have questions or prefer to get help directly from an agent, please submit a request.
    We’ll get back to you as soon as possible.

    Please fill out the contact form below and we will reply as soon as possible.

    • Getting Started
      API Guides 'Near Me' 360 Product descriptions New here Configuration and Connection Guides
    • Uberall Academy and Learning Resources
      Learning Resources - Best Practices Uberall Academy
    • User Guides
      AI What's New Platform Status and General FAQs Homepage The Dashboard Location Hub Review Management Messages Social Locator + Pages Analytics Directories Mobile App Directories
    • Connecting Tools
      Connection Troubleshooting API
    • Org Settings
      Users Billing API Keys Webhooks Legal Documentation Product Descriptions
    + More

    Table of Contents

    Information

    Before connecting your Facebook location to the platform:

    1. Confirm you have an Admin Page Role as explained in this article.

    2. Ensure the page is published and accessible for the public. Click on the 'Settings' tab on your Facebook page (top right). This will reveal the navigation panel on the left. Click on the 'General' section which contains the information regarding page visibility and restrictions. The page must be Published under Page Visibility.

    3. Ensure the FB location address is showing and matching the address of your location in the platform. The location's addresses must match for the system to connect them.

    4. If you wish to keep existing location data, make sure it is added to your locations in the platform before connecting your Facebook account. 

    Below you will find the details on each field mapping

    Field in Facebook Field in our platform Comment
    Logo Logo We will overwrite this field. The previous logo will still be available and we will not delete it.
    Cover photo Landscape We will overwrite the cover photo. If there is no landscape photo in our platform, the main photo from the ones uploaded to our platform will be taken. The previous cover photo will still be available and we will not delete it. If there are no photos in our platform, we will remove (not delete) the cover photo in Facebook.
    Opening Hours Opening Hours We will overwrite this field.
    Impressum Imprint We will overwrite this field This field is mandatory for companies in the DACH region.
    Website Website We will overwrite this field.
    Email Email We will overwrite this field.
    About Short Description We will overwrite this field.
    "Customers visit my business at my street address" "I don't serve at my location address" / DisplayAddress We will overwrite this field.
    Location descriptor N/A We do not have a connection to this field - it can only be managed in Facebook Business Manager.


    Delete

    Information

    If you would like to maintain the current Facebook photos, you are able to skip updating the photos by enabling "skip updating photos" function.

    If you want to give your Facebook pages a fresh start, you don't need to worry about the existing location data there. When connecting our platform with Facebook, the above mentioned fields will be overwritten.


    facebook photos facebook photos photo update overwrite

    Was this article helpful?

    Yes
    No
    Give feedback about this article

    Related Articles

    • What are Brand (Business) level connections?
    • Checklist for connecting to Google Business Profile
    • How can I verify my Google Business Profile (GBP) locations or my account?
    • How can I connect a Google Business Profile location group (business account) with the platform?
    • What are the benefits of connecting my Google account to the platform?

    Copyright 2025 – uberall.

    Knowledge Base Software powered by Helpjuice

    Expand