Table of Contents
Step 1 Structure your dataStep 2 Add (single) locationStep 3 Add locations in bulk
First, we will create one account and one location manually.
On Step 3, you will download the import template add the rest of your locations to import them all at once!
Step 1 Structure your data
You can add all of your locations to a single Account or organise your locations into separate Accounts.
Important
If you actively manage your locations in Google My Business (GMB), we recommend mirroring that structure. Each GMB 'location group' should be a separate Account. If this is not the case, you will want to add all of your locations to one Account.
1. Go to the Accounts tab and click on "Add account".
2. When adding an account, ensure you appoint an 'Account Identifier'.
This is a crucial step for managing your locations with the import function.
Step 2 Add (single) location
1. Go to the Locations tab and click on "Add location" on the top left > Manual
If you want to lean more about the fields available, click here.
2. To add the location to an existing account, select the relevant account from the drop-down.
To create a new account, mark the checkbox "Create a new account with the location data".
The 'Location Identifier' is not a mandatory field, however, we recommend you appoint one to all of your locations to be able to modify your location data in bulk with the import function.
Address
Note that the address must contain explicitly street and street number.
4. After saving your data entry by clicking on “Save changes”, a pop-up window will appear.
This is where you confirm the location by clicking on “Buy now”.
Note: Every newly created location will be invoiced according to your contract terms and conditions.
5. The new location is now created and you can review all the information you have provided.
To modify the data, update the field and click on “Save changes”.
Step 3 Add locations in bulk
1. Navigate to the locations tab and click on "Export".
2. An excel will be generated containing your location data.
Important:
- The first two columns contain the identifiers.
- Location Identifiers must be unique within each account.
- DO NOT change the identifiers with the import function. Changing an identifier must be done on the location directly in the platform.
If the existing locations do not have an identifier, you will not be able to use the import function. Otherwise you will end up creating duplicates.
3. When adding new locations with the import function, make sure you add the correct Account Identifier (Column A) and a Location Identifier (Column B) for each location.
Ensure the following fields are filled out:
- status (Column C): set you location to ACTIVE or CLOSED
- addressDisplay (Column AJ):
true = your location has a physical address
false = you would like to hide the address of your location on the listings.
- autosync (Column AK):
true = your location's data will be synced as soon as you click "Save"
false = you will be required to manually click on "Sync" every time you change location data.
- Address format: streetandnumber / address line 1 (Column E) - must only contain street and street number.
Any additional information must be stored in addressextra (Column L).
If you have questions on how to populate this document, you can refer to this link and this checklist.
Important:
Do not remove the additional sheets (Events/Products/Menu/People)
4. When your locations are ready go to the locations tab and click on "Import".
You will be asked to match the fields.
Confirm that all data fields match and click "Continue".
5. If you have more than one account and you did not specify it in the file, you will be prompted to choose one.
6. The system will then prompt you with a message to review and confirm the number of locations and accounts updated/created is correct before clicking on “Import”.
Your locations will be created/updated as soon as the file has finished importing.
Error Messages
If there were any issues when importing the locations you will be notified.
To read more about common error messages and how to fix click here.
If you want to learn more about tips and tricks when using the import function click here.
If you would like to use your own file format, please follow the instructions specified here.