Guides

• Getting Started for Brands

• Facebook (FB) Connect Guide

    For us to be able to keep your location data updated, a Facebook (FB) location needs to be connected to the platform.   Important The user establishing the connection to Facebook must be administrator of the Facebook page. This article will show you how to check your Page Role in Facebook.     Claiming existing locations If your business already h

  October 24th, 2019 19453 views 2 likes
• Google Business Profile (GBP) Connect Guide

  For us to be able to keep your location data updated, a Google Business Profile (GBP) location needs to be created, verified, and connected to the platform. The user establishing the connection must be the o wner or manager of the listing or they will be prompted to request access to the listing after connecting to the platform. Only an owner or adm

  October 13th, 2020 15656 views 0 likes
• Troubleshooting Guides

  You are able to find many answers in our guides and articles by typing your question on the search bar above or browse through our "Mastering our Platform" section.  It is possible that you have encountered and edge case and require guidance to troubleshoot and solve easily.  Find below articles on common troubleshooting scenarios for edge cases and

  April 21st, 2021 2070 views 0 likes
• Google Business Profile (GBP) Locations Import Guide

  In this step-by-step guide you will be importing and connecting the locations from your Google Business Profile account in one go!  Step 1   Connect account Go to the Locations tab and click on "Connect Google account" in the Google Import section  Step 2   Log in to Google Business Profile Click on "Connect Google account"  Step 3   Sign in Make su

  January 5th, 2021 9459 views 0 likes
• Bulk Verification for Google Business Profile (GBP)

  Overview Bulk verification on Google Business Profile (GBP) enables companies with 10+ locations to manage and verify their locations in bulk, therefore bypassing the one-by-one verification process (through postcard, phone calls etc.).  Once a business is bulk verified, their new locations are also eligible for immediate verification provided the l

  October 22nd, 2019 20448 views 2 likes
• Implementation Guide

  Welcome! Our 5-Step Guide will guide you through the implementation process. If you would like to import your locations from your Google account take a look at our 3-Step Guide via our Google location import to speed up the process! Select the guide you wish to follow below: 5-Step Guide l mport locations via our bulk import template 3-Step Guide l

  February 25th, 2021 6110 views 0 likes
• Enable Facebook Recommendations

  Introduction Facebook offers businesses the option to allow customers to leave their feedback on their experience with a location. These come in the form of Recommendations. Customers can leave a positive review (recommends) or a negative review (doesn't recommend). Like with any review site, having reviews on Facebook is another way to build your t

  January 12th, 2023 1575 views 0 likes
• Set a Facebook Page Username

  Introduction The Facebook page username (formerly: Facebook vanity URL)  is customizable option for businesses to define their Facebook page web address. This can be configured for each of your businesses Facebook pages and by defining the page username, you are making it easier for your customers to identify and discover your pages.  Example: Faceb

  January 19th, 2023 1804 views 0 likes
• Google Business Profile Verification

  Introduction Google uses a verification process to ensure the integrity of a Google Business Profile (GBP). In order for a business to make updates to their GBP or use tools like Uberall's CoreX to manage business profiles - businesses will need to verify their business with Google. There are several methods of verifying your business and you can ch

  January 19th, 2023 5655 views 1 likes
• Disabling Google Assistant on Business Profiles

  Introduction Google enables the Google Assistant on your Google Business profile. The Google Assistant serves two purposes for your business profile: Booking an Appointment or Checking Restaurant wait times.  Customers who find your business using Google Search, Maps or Assistant can ask Google Assistant to call you on their behalf, for tasks like b

  January 19th, 2023 3713 views 0 likes
• Instagram Connect Guide

  In this article, we cover the process for connecting your Instagram account(s) to the platform. Once you have linked your Instagram account to the platform, you will be able to post to your Instagram page and view and reply to comments on those posts in your Feed. The user establishing the connection must have login credentials for the Instagram acc

  May 12th, 2023 8593 views 0 likes