What are Profile Suggestions?

Last updated on December 2nd, 2022

What are Profile Suggestions?

To keep the location data as accurate and as complete as possible the directories providing updates on the location data in the form of profile suggestions. Those suggestions are coming from different sources like website crawls, third data provider or just user suggestions that were verified. The intention is to have the most up-to-data to show to the end users. 

In order to review fast and easy the suggestions from the different directories the platform is providing a overview of all the suggestions for the location(s). This is a feature intended to help to improve the completeness of the location's profile. 

How do Profile Suggestions work?

There are two options that profile suggestions will be displayed in the platform: 

  • Directories provide specific suggestions for profile completeness improvements
  • not filled data fields that are could be found on the directory location profile

Whenever we receive or find data that will improve the accuracy of the location data we will display that a a profile suggestion. As a user two option will be available to manage those suggestions:  

  • replace the existing value in the field in the platform with the one of the options that are suggested; or
  • to add the value for the empty field coming from the directories

This is a way to quickly improve the profile completeness with just a few clicks!

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Note

We currently provide suggestions for non-empty fields coming only from Google, since it's the directory that makes these updates available to us. For the rest of the directories, we pull suggestions only in case the corresponding profile field is empty in our application.

Where are Profile Suggestions displayed in the platform?

The suggestions can be seen on the location level, under Profile > Suggestions and in the case of many location the list of all profile suggestions can be found on the top of the locations overview - Locations > Profile Suggestions.

We also display the directory where the suggestion is coming from, and it is possible to filter the suggestions according to the directory.

What are the fields currently supported?

  • Short Description
  • Long Description
  • Email
  • Fax
  • Imprint
  • Opening Hours
  • Opening Hours Notes
  • Special Opening Hours
  • Phone
  • Attributes
  • Website
  • Photos

What happens if:

The suggestion for a replacement of information is accepted:

  • The data field in the location's profile will be replaced with the value coming from the directory.
  • Once the field is updated new suggestions will be only be pulled in when a new suggestion is available on the directory

The suggestion for an adding more information is accepted:

  • The data field in the location's profile will be enriched with the value coming from the directory.
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Not selective acceptance

It is not possible accept only partly the profile suggestion. All suggestions has to be processed otherwise the profile suggestions for other fields or coming from other directories will be discarded. 

The suggestions will not be processed:

  • We will ignore the directory suggestion and keep trying to update the profile with our value
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Ignoring suggestions

If the suggestions are not handled then the platform is not able to update the profile with the data that are in the platform. Directories like Google will ignore the values were they send a suggestion for. It is very important to manage the profile suggestion to avoid that situation. 


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