Switching from Google Maps to Mapbox: What You Need to Know
 

We are excited to announce that we will be transitioning from Google Maps to Mapbox for our locator+pages product. We understand you might have questions about this change, so we’ve compiled a comprehensive FAQ to address any concerns.

Why are we switching to Mapbox?

Mapbox offers several advantages over Google Maps that will enhance your experience with our locator+pages product:

• Performance: Mapbox is optimised for fast load times and smooth performance, ensuring an optimal user experience.
• Compliance: When performing a search or displaying a map, Mapbox does not set a cookie on the website visitors browser.

What changes should I expect with the switch to Mapbox?

The transition to Mapbox will be seamless for most users. 

Here are some of the changes you might notice:

• Map Aesthetics: While the core functionality will remain the same, you might notice slight differences in the map design and appearance.

Will there be any downtime during the transition?

We are committed to ensuring a smooth transition with minimal disruption. There might be brief periods of maintenance, but we will communicate these in advance and work to keep any downtime to an absolute minimum.

Do I need to update any settings or configurations?

Your settings and configurations will be carried over automatically. You will not need to make any changes on your website.

What about existing integrations with Google Maps?

Any existing integrations with Google Maps will need to be updated to work with Mapbox. We will provide support and detailed documentation to help you make these changes smoothly.

Do I need to worry about cookie consent pop-ups?

One significant concern with Google Maps is the requirement for cookie consent pop-ups. With the switch to Mapbox, you might be wondering how this will impact your current setup:

Cookie Consent with Google Maps

Google Maps often requires the use of cookies, which means if you were using Google Maps, you likely had a cookie consent pop-up in place to comply with GDPR and other privacy regulations.

Cookie Consent with Mapbox

Mapbox does not require cookies for its core mapping services. This means that, in many cases, you may not need a cookie consent pop-up for Mapbox, potentially simplifying your compliance requirements. However, if you are using other features or services that do require cookies, you will still need to ensure compliance with relevant regulations.

We recommend reviewing your current cookie consent strategy and making adjustments as necessary. If you have specific questions about your setup, our support team is here to assist you.

Data Privacy with Mapbox

For reporting and billing purposes Mapbox retains IP addresses for a period of only 30 days. To comply with GDPR requirements, this information is processed under the parameters of the Data Privacy Framework.

What support will be available during the transition?

Our dedicated support team will be available to assist you throughout the transition. 

We are confident that the switch to Mapbox will bring significant benefits to our customers, enhancing the functionality and performance of our locator+pages product. We are committed to making this transition as smooth as possible and are here to support you every step of the way. If you have any further questions or concerns, please do not hesitate to reach out to our support team.