You can easily reactivate a location after it has been deactivated or cancelled.
If you want to reactivate one location that has been cancelled or deactivated:
- Sign in to the platform
- In the menu of the left, click on Locations
- Select and click on the inactive location that you'd like to reactivate
- In the upper right corner click on "Reactivate Location"
If you want to reactivate multiple locations at once:
Please contact firstname.lastname@example.org. Our team will assist you.
If a locations is marked as permanently closed:
You cannot reactivate a location which is marked as permanently closed. Please contact email@example.com. We will assist you with your request.
How do we bill reactivated locations?
The Billing on a re-activated location depends on whether the initial subscription has already run out or not.
Initial subscription ended:
A new subscription will start beginning with the reactivation. The new end date will therefore be based on the reactivation date.
Initial subscription ongoing:
(re-activation before the end date of the subscription)
|The location will finish it's initial subscription after which this renews. The end date will be based on the initial creation date.|