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    Why is the number of reviews on the Global Dashboard different than the one on Location level?

    Written by Patricia DallAstra

    Updated at September 2nd, 2025

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    The reason for this discrepancy is that the review section on Location level can also contain questions or photos. Such a "review" does not contain an actual rating.

    On the Global Dashboard, we only display the amount of the actual reviews (with ratings).

    Therefore, we will show:

    • on the location level or on the location list: the sum of the total reviews (including photos and questions)
    • whilst on the global dashboard (multi locations), we will show the sum of total reviews (excluding photos and questions).
    insights reviews

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