Our platform is designed to keep you and your users informed with timely updates. When creating a new user in the platform we automatically toggle them in key system notification to ensure they don't miss important information. This saves you time and ensures users receive relevant updates right from the start. Of course, we understand that preferences vary, so we provide options to customize these settings.

By understanding these enrollment settings, you can ensure your users receive the right information at the right time.

Digest Emails

Users are automatically enrolled in our platform's digest email notifications. This digest is a summary of what happened with users respective locations during a selected period of time. It is a great way to stay on top of listings and overall performance.

• Default Frequency: Monthly
• Alternative options:
  • Weekly
  • Quarterly
  • Disabled (unsubscribe)

The "MONTHLY" cadence means users will receive a single email containing a summary of platform activities once per month.
If you prefer a different frequency, you can select "WEEKLY" or "QUARTERLY" during user creation.
To disable these emails simply deactivate the toggle for digest emails. 

Digest Email Configurations

Default Selection (Monthly)

 

Alternative Frequency

Use the dropdown and select from the alternative cadences for the Digest Email

 

Disable Digest Emails

Click on the toggle to disable the Digest Emails for the user. The toggle will appear black and say “Deactivated” when disabled. 

 

 

New Review Emails

Users that subscribe to our reviews product will also be automatically set to receive New Reviews notifications. This ensures they are promptly alerted to new reviews on their listings.

• Default Frequency: Daily
• Alternative options:
  • Immediate
  • Disabled (unsubscribe)

The "DAILY" cadence means users will receive a notification email once per day if they have unread reviews. If you need users to be notified as soon as a review is submitted, you can select "Immediately" during user creation. To disable these emails for a user, simply deactivate the toggle for New Reviews emails. 

New Review Emails Configurations

Default Selection (Daily)

 

Immediate Frequency

Use the dropdown to change the frequency to Immediately receive a email communication when a customer leaves a review.

 

Disable New Reviews Emails

Click on the toggle to disable the Digest Emails for the user. The toggle will appear black and say “Deactivated” when disabled.