Digest Emails are summary notifications that keep you informed about your locations' performance over a selected period—without needing to log into the platform regularly.

They are particularly useful for sharing location-related insights with individuals who may not have access to the platform (e.g., higher management or other departments) and serve as regular reminders to review your location status and inform strategic decisions.

Who receives Digest Emails? 

Digest Emails are only sent to users who them activated them in their settings. The content of the email is tailored based on the user type:

• Location Managers receive emails focused on the performance of the specific locations they manage.
• Account Managers receive broader overviews covering the performance of all locations within the businesses they oversee.

Content of the Digest Email

Each Digest Email includes an overview of:

• Profile Completeness
• Listing Sync Status
• Social Media Performance (e.g., Impressions and Clicks)
• Suggestions / Next Best Actions for improving your location data
• List of Directories where your locations are published
• Average Rating
• Latest Customer Reviews (a selected sample)

Note: The email will be sent in the language defined for the user under User Rights.

Setting the Email Frequency

Digest Emails can be scheduled to be sent weekly, monthly, or quarterly, and are delivered on the first Tuesday of the selected frequency period.

Users can opt out of receiving Digest Emails at any time—either through their User settings or directly via the link provided in the Digest Email itself.

1. Via Org Settings > Users 

• Navigate to Org Settings > Users.
• Click Edit next to the relevant user.
• Scroll to the E-mail Notifications section at the bottom.
• Toggle the Digest email on/off, and select the desired frequency.
• Click Save Changes.

2. Via My Profile

• Click My Profile (bottom-left corner).
• Go to My Profile > Personal Settings.
• Scroll to the E-mail Notifications section at the bottom.
• Toggle the Digest email on/off, and select the desired frequency.
• Click Save Changes.

3. Via the Digest Email

• If you've already received a Digest Email, scroll to the section labeled: "How often would you like to receive this mail?";
• Click your preferred frequency: Weekly, Monthly, Quarterly, or Never.
• This should prompt a new window that confirms the frequency has been updated.