Basic Data

General Info

Google shows your:  

• Name
• Street 
• Street No.
• Address Extra
• ZIP
• City
• Service Areas
• “I don't serve customers at my location address“ is mapped to “I deliver goods and services to my customers at their locations."
• Categories

The most important Category is the first Category, called Primary Category. Only the Primary Category will be displayed in Google Search and Maps, and predefines which attributes can be selected for the specific location. For reference and citation reasons, we recommend that you set up a total of 5 categories (up to 10 via the excel import) in order to achieve the best possible visibility.

• Location identifier is mapped to your Google Store Code for internal use

Contact Info 

Google shows your:

• Phone
• Website
  • Website extra (UTM) will be mapped to this field
• Opening Hours
  • Do not remove Regular Opening Hours entirely. This action will not make the Business show as closed, it will only remove any information about opening hours on the listing.
• Special Opening Hours
  • To have a location set as temporarily closed on Google, the location should have at least 14 days of special opening hours set to closed. To add special opening hours, the regular opening hours have to be present.
• More hours
  • Users can specify a set of hours for different services. This is dependant on the primary category and follows Google's framework.

Google does not show your 

• Cellphone
• Fax
• Email 
• Opening Hour Notes

Business Info and Description

Google shows your: 

• The description length on Google side is limited to 750 characters.
  
  - The long description will be transferred in case description is shorter than 750 characters
  - The short description will be transferred in case of description long description is longer than 750 characters
  
   

Google does not show your: 

• Keywords (however, they are important for other directories)
• Imprint (only necessary for Facebook) 
• Labels (only internal use, see here) 

Rich Data

Google shows your:

• Attributes 
  • very important for Indirect Search
  • Google Business Profile specific feature 
  • depending on the main category you have the possibility to insert URLs for appointment bookings, table reservations, etc
• Services
• Payment Options

Google does not show your: 

• Social Profiles (saved under Rich Data and also under Google Attributes). Currently Google uses their own internal logic to determine and show the links on the listing
• Brands
• Languages 

Photos & Videos

Google shows your 

• Logos (squared logo recommended)
• Photos
  • Google automatically determines the order of the photos
  • The most relevant photo is shown first (based on user clicks) 
  • Preferred photos are high-res landscape photos without filters/photoshop
  • When connecting with Google Business Profile, we only add new photos. We do NOT remove existing photos from your Google listings.We would only remove a photo from Google if you add the photo through the platform and later delete the photo in the platform.

See more information about photos here.

Google does not show your Videos.

Customer Feedback

Increase your customer loyalty via an outstanding reputation and feedback management. 

You are able to 

• see reviews, questions and photos your customer left on your Google location 
• reply via the platform (once per review, with the ability to edit afterwards by adding a new answer) 
• filter reviews according your needs
• jump to the original post on Google (show original)

However, you are not able to like or unlike posts. 

Publish

You are able to publish News, Offers or Q&As.

You can create posts via the platform when your business has up to 10 locations. However, if your business is considered a chain by Google's internal chain detection, you can still publish Q&As.

Please find more information here https://developers.google.com/my-business/content/posts-data