How to cancel or deactivate a location?

    Last updated on August 18th, 2025

    Sometimes you may need to stop managing a location via Uberall—either right away or once its contract ends. The platform gives you two options: Cancel Now or Do Not Renew.

    • Cancel Now → Immediately deactivates the location.
    • Do Not Renew → Keeps the location active until its subscription expires, after which it will be automatically set to inactive.
    Delete

    Note

    Canceled or inactive locations will continue to be billed until the location’s subscription end date.

    Steps to deactivate or cancel a location in Uberall:

    1. Go to the Location Hub on the Uberall platform.
    2. Find and click on the location you want to modify. The Location Profile will open.
    3. On the Basic Data tab, scroll down to the Location Management section.
    4. Click Change Management.
    5. Choose one of the following:
      • Cancel Now → Toggle this on to deactivate the location immediately.
      • Do Not Renew → Toggle this on to prevent automatic renewal. The location will become inactive at the end of the subscription period.
    6. When the pop-up window appears, verify your edits and click on "Save Changes."
    Delete

    Important

    The Change Status button in the location profile changes the status of your location on directories only. It will not deactivate or cancel the location in Uberall.


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