Locations1

• What happens if a customer posts pictures of my location on directories?

  Logos, in-store pictures, storefronts, staff pictures, and product photos are an important and fundamental part of your listings.  We encourage you to add at least one image to each location, ideally one of the storefront so that customers can easily identify your business. Some directories, like Google, will show pictures taken by your customers al

  April 9th, 2019 10782 views 0 likes
• What do the different location statuses mean?

  Check below what are the possible contract statuses that each location can have and some important facts about them: Active The location is up and running, being sync-checked and updated regularly.  Billed as per product plan. Will automatically renew (if not cancelled before the last day of contract). Inactive If a location is deactivated, we will

  April 9th, 2019 15855 views 2 likes
• What should I do if my business location is permanently closed?

  If your location closes down, you can update the location’s data on all directories with a few clicks in our platform. Please follow the steps: Open the location On the right side of the Basic Data section, click on Delete location from directories and platforms Press the blue button that says again Delete Location from Directories and Platforms Con

  April 9th, 2019 10544 views 0 likes
• What you should know about Opening Hours

  Here are commonly asked questions about the fields Opening Hours,  Special Opening Hours and More Hours . This information is provided on the location level, under Basic Data. Why is providing the opening hours of my business so important? Because that is what customers often search for. Google Trends show that the words opening hours are the most c

  April 9th, 2019 13431 views 0 likes
• What are location Labels and how to use them?

  What Are Labels? Labels are internal tags used to sort, group, and manage locations within the Uberall platform. They are not published to any directories and are only visible within your Uberall account. For example, you might create labels like “Germany”, “Italy”, or “Outlet” to organize your locations by region, function, or campaign. Where Are L

  April 9th, 2019 15006 views 2 likes
• What can I find in the Locations tab?

  The Locations page within the Location Hub offers several powerful tools to help you manage and monitor your location data effectively. Below are the most important features: General Overview Once you have at least one location added to the Location Hub, you'll see a summary table with key data points and status indicators for each location. View th

  April 9th, 2019 11472 views 1 likes
• Uploading Photos & Videos

  Introduction The Uberall platform makes it easy to upload photos and videos to your location profiles. In this article, you will learn how to upload new media to location profiles so that they can be published to the connected publishers. You can also find the specifications on what is supported for the different media, directories, and format types

  April 9th, 2019 17226 views 1 likes
• How can I add or modify (single) location data?

  1. Go to the Locations tab and click on "Add location" on the top left > Manual If you want to lean more about the fields available, click here. 2. To add the location to an existing account, select the relevant account from the drop-down. To create a new account, mark the checkbox "Create a new account with the location data". The 'Location  Ide

  April 23rd, 2019 14506 views 1 likes
• Synchronize your location data

  Sync (synchronization) is the process of submitting the location information to our publishers to request an update. If you create or edit a location through our platform, the updated information is not automatically sent to all the directories once it's been saved to the profile. You can manually trigger a sync or enable this action to be done auto

  April 24th, 2019 12959 views 0 likes
• What are Profile Suggestions?

  What are Profile Suggestions? To keep the location data as accurate and complete as possible, the directories provide updates on the location data in the form of profile suggestions. The directories generate these suggestions, which differ from location information in the platform, from sources like website crawls, third-party data providers and use

  May 17th, 2019 12628 views 0 likes
• What happens when an end user suggests edits to my location on Google?

  Google allows any user to suggest edits to a business profile. These community-driven contributions help Google keep listings accurate and up-to-date. When Google deems a suggestion credible and approves it, it becomes a Google update. How Our Platform Handles Google Updates When a Google update is published: Our platform does not overwrite the upda

  May 22nd, 2019 10595 views 0 likes
• How do we generate suggestions from Facebook?

  The Facebook Page Change Proposals are changes suggested by Facebook (FB) to fix possible errors on your FB Page. Facebook proposal changes are automatically rejected by our application. A suggestion is then generated (Locations > Profile Suggestions or Profile > Suggestions) after this rejection, so that you can decide whether to change or no

  May 22nd, 2019 9871 views 0 likes
• How to Reject or Accept Profile Suggestions

  Profile suggestions help keep your online profiles complete and accurate by highlighting areas that need updates. This article will walk you through how to access and manage these suggestions, ensuring your business information is always current. P lease read this article‍ if you would like to learn more about what Profile Suggestions are and where

  July 18th, 2019 11194 views 0 likes
• Pop-Up Stores

  Pop-Up Stores A Pop-Up Store is a temporary store where retailers take advantage of empty retail space to sell their goods. These stores opens suddenly and usually exists only for a short amount of time.  Can I manage my Pop-Up Stores through your platform? Publishing a Pop-Up Stores is technically possible with the tool but you have to bear in mind

  September 13th, 2019 11594 views 0 likes
• Service Areas and Service Area Businesses (SAB)

    General Information   What is a Service Area?   The service area is for businesses that visit or deliver to local customers. For example: A business that visits or delivers to customers, but doesn't serve customers at its business address (e.g. a plumber, private lessons or cleaning service). This is called a Service Area Business.  A business tha

  September 16th, 2019 14404 views 1 likes
• What are the different Sync statuses?

  There are 5 possible statuses your listings can be while we are syncing them: Sync Status Meaning Synced Listings are in sync and verified. This means that all details are in sync on the publisher and regularly checked for accuracy. Submitted Listings where your latest information has been successfully submitted. However, it is not possible to confi

  September 30th, 2019 14320 views 0 likes
• Unsuccessful Cleansing - Invalid Data

  What is invalid data? A location which could be verified by our cleansing team is set as invalid data - we were unable to cleanse it. This does not necessarily mean that the information is wrong, but rather it did not pass our quality control requirements. What are the reasons for invalid data? Location cannot be found - Incomplete address Vital add

  November 20th, 2019 10855 views 0 likes
• Why don't I see all directories listed in the Directories overview?

  The reason why some directories are not showing in the Directories overview for a location is because the location has been classified as a Service-Area Business (SAB), also known as having a Hidden Address. A Service-Area Business offers services directly at the customer's location instead of at their registered business address. Because the actual

  September 1st, 2020 15008 views 0 likes
• How can I add or modify location data in bulk?

  1. Navigate to the Locations tab within the Location Hub, select the locations you wish to update by checking all or some of the checkboxes on the left-most side of the location list, then click "Export". 2. An excel will be generated containing your location data. Important: - The first two columns contain the identifiers - The location identifier

  October 23rd, 2020 17598 views 0 likes
• Why is my listing not in Sync?

  You have done an update in the platform and, after allowing a couple of minutes, notice the changes are not reflecting on your listing? Once an update is made in the platform and the location is synced, the system is sending the update to all directories. The directories have different updating cycles. Please allow the directories 24 - 72 hours to p

  October 27th, 2020 12977 views 0 likes
• How to set location to permanently closed?

  Use the Permanently Closed status when a location has ceased operations permanently and will no longer reopen. This helps keep your listings accurate by removing closed locations from directories, preventing customer confusion, and ensuring your business information stays up to date. If your business is temporarily closed for more than 7 days with a

  October 27th, 2020 11594 views 0 likes
• How do keywords, long descriptions, etc. affect your visibility?

  Consistent NAP data (name, address, telephone number) in all connected directories help you to achieve a better ranking and thus more visibility on Google Maps and Search.  Your listings' high profile completeness allows Google to better match the user's search queries with your locations. Which information is important and where is it published? Th

  January 27th, 2021 14409 views 0 likes
• Special Hours

  Introduction Customers commonly use a location's listing to determine the hours of operation which makes having the right information crucial to building trust and confidence with the business. Most locations will have a general operating schedule that doesn't change much throughout the year. However, there are some instances when a business will te

  November 28th, 2023 8738 views 0 likes