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    Contact Us

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    • Getting Started
      New here Configuration and Connection Guides
    • Academy and Learning Resources
      Learning Resources - Best Practices Academy
    • User Guides
      AI What's New Platform Status and General FAQs Homepage The Dashboard Location Hub Review Management Messages Social Locator + Pages Analytics Directories Mobile App 'Near Me' 360
    • Connecting Tools
      Connection Troubleshooting API
    • Org Settings
      Users Billing API Keys Webhooks
    + More

    AI

    • AI Powered Features
    • UB-I: AI Assistant

    What's New

    • Webinars
    • October 2025 🎃 Release Notes
    • September 2025 ☕️ Release Notes
    • Q3 2025 🍁 Release Notes for Partners and Resellers
    • August 2025 ☀️ Release Notes
    • July 2025 ☀️ Release Notes
    • View All 23 Articles

    Platform Status and General FAQs

    • FAQ Section
    • Platform Status
    • Introduction to our platform
    • Security and Compliance at Uberall
    • Two-factor authentication (2FA)
    • How can I reach Google support?
    • View All 7 Articles

    Homepage

    • Homepage 2.0
    • Homepage - Revenue Estimator
    • Insights (Homepage)

    The Dashboard

    • Understanding the Dashboard
    • What are the metrics widgets on the Dashboard?
    • Direct Search, Indirect (or Discovery) Search and Branded Search in Google metrics
    • Why is the number of reviews on the Global Dashboard different than the one on Location level?
    • Why are the insights graphs for Impressions and Clicks of Google and Facebook empty?
    • View All 8 Articles

    Location Hub

    • Businesses
    • Locations
    • Collections

    Review Management

    • Reply Assistant
    • Review Generation
    • Automated Responses
    • How to check rating history and trends from my customer reviews?
    • How can I approve, decline or edit replies to reviews from other users?
    • How do I update my response to a user review on Google?
    • How to manage your business reputation from the Review Management tab
    • FAQ about Customer Feedback
    • View All 15 Articles

    Messages

    • The chats interface
    • Messages - Frequently Asked Questions
    • [External] Messages - Webchat Channel
    • How to Create Contact Forms and Manage Requests
    • Knowledgebase File Guideline

    Social

    • Campaign Subscription Calendar
    • What are the types of posts that can be published via the tool?
    • How to create Google Posts, Q&As, Offer deals and Events via the Publish Tab
    • Using placeholders to customize your posts
    • FAQ about Social Posting
    • View All 19 Articles

    Locator + Pages

    • FAQ about Self Serve Locator & Pages
    • What is embedded Locator + Pages (Self Serve)?
    • Customizations of Locator + Pages via CSS
    • Locator and Pages attributes
    • Filters for Locator & Pages
    • View All 40 Articles

    Analytics

    • What is Advanced Analytics?
    • Facebook Post Performance Report
    • Apple Business Connect Insights Report
    • Local SEO 2.0
    • Customer Experience Report
    • View All 12 Articles

    Directories

    • Directories General
    • Directories List

    Mobile App

    • Uberall's Mobile App
    • Replying to reviews on the Mobile app
    • How to contact support directly from the mobile app?
    • Frequently asked questions about the mobile app
    • The Mobile App's AI-Social Writer and Tone Adjuster

    'Near Me' 360

    • Near Me 360 - External Guide for whitelabel

    Popular Articles

    1. How do I manage 'duplicates' in Google Business Profile?
    2. Bulk Verification for Google Business Profile (GBP)
    3. Setting permissions for individual users
    4. Introduction to our platform
    5. How to give people admin access to your Instagram account
    6. How to remove Hashbangs (#!) from Locator URL
    7. Facebook (FB) Connect Guide
    8. AI Powered Review Responses & Auto Replies
    9. How can I add or modify location data in bulk?
     

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