Locations

• Billing
• Billing

• Custom Fields

  This article explains what Custom Fields are, how to request this feature, and how to manage them in the Uberall platform. What Are Custom Fields? Custom Fields allow you to create personalized data fields for your business, tailored to your specific needs. They make it possible to store additional information linked to each location, such as: Numbe

  March 9th, 2021 13473 views 0 likes
• How do I skip updating photos on Facebook?

  It is possible for a customer to choose whether they want to update the photos directly on Facebook or through our platform. The feature that allows this, is called skip photos on Facebook.  What happens if I enable the function? If you set the function to be true, you can change the following: Component Updated Logo No Landscape No Photos No What h

  April 9th, 2019 12969 views 1 likes
• What happens if someone else tries to open a new listing, claiming they are managing my business?

  In case someone else creates a listing as if they were managing your business, the outcome will depend on the directory itself. For example, Google would identify it as a duplicate and from your Google My Business account, you could report it as a duplicate. For other directories, in case they allow us to remove a duplicate, we will do so after cont

  April 9th, 2019 11156 views 0 likes
• What is a duplicate listing and how does our suppression process help your business?

  What is a duplicate listing?  It is a listing that got created in a directory, even though a pre-existing listing already had the same information. Why does a listing get duplicated and why it is important to handle it? There are many reasons why a duplicate listing gets created. It could be, for instance, that someone was willing to input informati

  March 14th, 2019 13608 views 0 likes
• Checklist for submitting location data in bulk

  Before submitting your location data to our platform, we highly recommend you going through this checklist. This fastens the location data upload process and makes sure that the data is in the format our platform accepts it. Identifier (mandatory) Please notice: If you are planning connecting with Google, the identifier will override the StoreID in

  April 9th, 2019 13059 views 0 likes
• Fixing common errors when bulk importing location data

  If you are having issues when importing locations, you may have some formatting flaws. If that is the case, you will get error messages after your import, indicating what exactly went wrong.  Here are some of the most common issues and how to solve them: Wrong Format You will be informed about:  which field has been incorrectly filled, for example,

  April 9th, 2019 15196 views 0 likes
• FAQ about the bulk upload function

  One of the ways to add or modify location data is via a bulk upload, which is importing the information using a spreadsheet. Here you will find some of the frequently asked questions about this topic: Can I use my own Excel file to import location data? It is possible to use your own Excel sheet instead of our template when bulk importing location d

  April 9th, 2019 12976 views 0 likes
• Excel Import Tips & Tricks

  ZIP Code Format Sometimes ZIP codes starting with 0 are automatically removed from the cell and will lead to errors upon doing an import. In order to make sure that none of the data in the ZIP code is removed, please select the ZIP column and then choose the "TEXT" format before filling in the cells.  Location ID Duplicates It is not possible to upl

  November 8th, 2019 13767 views 0 likes
• How can I reactivate a location?

  If a location has been deactivated or cancelled, you can easily reactivate it through the platform. Below are instructions for reactivating single or multiple locations, as well as important billing information. Reactivating a Single Location To reactivate a single cancelled or deactivated location: Sign in to the platform. In the left-hand menu, cl

  March 12th, 2020 11267 views 0 likes
• Using placeholders in location descriptions

  What is a placeholder? Placeholder is a character, word, or set of characters that may be replaced by the name of any element of the set.  You can use placeholders in the short and long description of your location (in the Profile tab). When using a placeholder, make sure it does not exceed the character limit of the field  Which placeholders are av

  March 16th, 2020 13118 views 0 likes
• What is Cleansing?

  What is Cleansing?  Cleansing refers to an internal process of checking, validating, and optimising the profile details of a business location. These checks are an all-important final review to make sure a location gets published online quickly & in good order while being pursuant to directory requirements. The cleansing process is the result of

  May 22nd, 2020 14261 views 1 likes
• What is the correct Address format ?

  To ensure smooth address processing in our system, it's important to follow the correct formatting guidelines. Our system uses Address Normalization, which validates and standardizes location details to accurately retrieve geographic coordinates. Correct Address Format Addresses must be entered using the following format: Address Line 1: Street name

  September 30th, 2019 11339 views 0 likes
• Why is my business name different on some directories?

  In order to optimise rates of publication on the platforms of our directory partners, we apply an internal process called cleansing. In this process, we check, adjust and validate the profile details of a location in order to adhere to the many different guidelines of our partner directories. One of the fields we might adjust is the Business Name. S

  March 23rd, 2021 12897 views 0 likes
• Why does my address revert when I click 'Save'?

  When a new location is added, the system automatically validates the address using the Google Geocoding API. The address is corrected (if needed) according to Google’s data. The location then goes through our internal quality checks, including address validation and accurate pin placement. Sometimes, when you try to change an address, it may revert

  May 5th, 2021 10580 views 0 likes
• Opening Date and Future Opening Date (Coming Soon Locations)

  Future Opening Date and Opening Date are fields currently supported by Google to show upcoming store openings as well as years in business respectively.  Future Opening Date (Coming Soon Locations) When creating a location in the platform with an opening date in the future, we will activate the listings on Google and Facebook. For Facebook, we can c

  July 1st, 2021 13042 views 1 likes
• Locations File Data Input and Type

  Scope This articles covers the data type and format for Location data. This includes the Location and Content List data. This article is limited to the data format and types of data fields of the import/export file. For API, please refer to the official API documentation and its Object Models. Introduction To keep a certain consistency in the data i

  September 23rd, 2021 9770 views 0 likes
• About Categories

  Find out below the answer to some of the most common questions about Categories. Find our list of Categories here. How does the platform work with categories? The categories we create are based on those that are available in Google. Once a category is added to the tool, we look for the closest match in all other publishers.  Sometimes there is no ma

  September 30th, 2019 13003 views 0 likes
• Keywords and Keyword Score Tool

  What is the Keywords field in the Location Profile? The Keywords field is used to list individual words or groups of words that are relevant to the business. Using these keywords in the Business Description helps optimize the content, making it more likely for the business to appear in related search results. Where Are Keywords Displayed? Keywords c

  November 30th, 2021 10554 views 0 likes
• How can I change my location's coordinates?

  When a location is added, the system verifies the location's address by considering Address Line 1/Zip Code/City and automatically retrieves its geo coordinates. If you wish to change the position of your location, you can do that directly in the location's profile as described below: Navigate to the location > Profile > Basic Data Click on th

  June 15th, 2022 8962 views 1 likes
• Groups

  Current situation So far, you've been able to organise your locations with Labels by assigning them to specific locations. Then these Labels can be used as a filtering mechanism across the app. So far, however, the only way to provide user edit access to any Locations has been either by assigning said Locations to a User or assigning the entire Acco

  September 21st, 2022 11250 views 0 likes
• UTM Parameters

  This article covers what to expect when adding UTM Parameters into a location's profile. What is a UTM Parameter? UTM parameters are tags that can be added to the end of a URL to track website traffic and user behavior. These parameters allow website owners to monitor the effectiveness of their online advertising efforts and measure the success of d

  March 17th, 2023 9813 views 1 likes
• Call Tracking

  This article covers what to expect when adding Call Tracking Numbers into the platform. What is Call Tracking? Call tracking refers to the process of monitoring and analyzing incoming phone calls to a business or organization, typically for marketing and customer service purposes. By assigning unique phone numbers to specific marketing campaigns or

  March 21st, 2023 8713 views 0 likes
• EV Station Information in the Uberall Platform

  Where is the EV Station Information Found? Each location that is set-up with EV charging data distribution will have an EV Station tab in its location profile.  This tab will appear for all locations that submit EV charger data with their location information.   What Information is on the EV Station Tab? The EV Station tab shows relevant information

  July 24th, 2023 8563 views 0 likes
• Lodging Amenities

  What are Lodging Amenities? Lodging Amenities are those Google attributes specific to the lodging industry. Google handles and processes these attributes differently than attributes for other industries, which is why they have a component separate from the standard attributes fields in the platform.   Are Lodging Amenities Important? Yes.  Google us

  August 28th, 2023 8365 views 0 likes
• Scheduling Location Updates

  What is a Scheduled Update? Updates to location information can be scheduled days, weeks, or months in advance.  An example scenario might be a business that knows their opening hours will change three months from now. A user can log in, update the hours and schedule the change to be published at a specified date and time in the future.  Then, at th

  September 15th, 2023 7981 views 0 likes
• Listings Page

  Summary We're excited to introduce our latest upgrade! Our focus is not just on enhancing the design and overall user experience but more importantly, to empower our customers through a streamlined "self-service" approach. This will provide greater clarity over your listings, highlight necessary actions, and share essential information more transpar

  September 29th, 2023 8711 views 0 likes
• How to Add and Manage "Services"

  Info This guide only applies to you if Content Collections are enabled in your product plan. If not, please read this article about how to add and manage services.        General Information There are different ways you can add and manage services: In the platform. This is the best option if you want to add services only to a few locations.  Via the

  December 5th, 2023 9043 views 0 likes
• Transaction URLs

  What are Transaction URLs? Previously, these URLs were all managed via attributes; however we are making changes necessary to stay up to date with Google and offer a simpler way of maintaining the information.  Transaction URLs are those found on your Google Business Profiles and vary depending on the category selected for your business.  Restaurant

  February 8th, 2024 8155 views 0 likes
• How can I export my locations?

  In the Location Hub's Location List, users can download an export of the locations. The export can be utilized to review and modify location data. In this article we will cover how users can download an export of their locations. Guided Tour Here is a step-by-step tour of how you can download the list of locations and their data.  Take a tour of pro

  March 20th, 2025 3263 views 0 likes
• Location Setup Wizard

  Getting Started with the Location Setup Wizard Welcome to your streamlined location onboarding experience! Our new Sign Up Wizard makes it easier than ever to add and manage your business locations across multiple platforms. Who Can Access the Wizard? The Sign Up Wizard is available for: Location Managers and Business Managers with Custom Sales Part

  May 25th, 2025 2337 views 0 likes