We're excited to introduce UB-I, your new artificial intelligence assistant, seamlessly integrated throughout the Uberall platform! Designed to make your experience smoother and more efficient, UB-I is here to provide instant support, guidance, and direct insights whenever you need it. Think of UB-I as your knowledgeable co-pilot, ready to help you navigate the platform and unlock its full potential.

How do I access UB-I?

Accessing UB-I is incredibly easy. You'll find the distinctive "UB-I" button conveniently located in the upper right corner of every page within the Uberall platform. Clicking this button won't take you away from your current task; instead, it elegantly opens the UB-I sidepanel on the right side of your screen, allowing you to interact with the AI without losing sight of the information you're working with.

What can UB-I help me with?

To help you get started and discover the power of UB-I, we've highlighted three key ways you can leverage its capabilities today:

1. Task Execution

UB-I's biggest priority is making your life easier, and there's no better way to do that than simply doing things for you. By selecting actions suggested by UB-I, or requesting to it directly via text, you can get UB-I to save you time and effort, taking over and executing tasks on the Uberall platform in your stead. While we'll continue to expand UB-I's capabilities, right now UB-I can help you with creating and editing location details, for single location or in bulk.

How to use it:

• Open the UB-I sidepanel by clicking the "UB-I" button.
• Click on one of the suggested tasks related to adding or updating fields in your locations
  OR
• Ask UB-I for help with creating or editing locations. For instance:
  • Help me update the opening hours of my London locations to open at 9am
  • I need to change the business descriptions of this location, do it for me
  • I need you to suggest and include better keywords in the Franklin Av. 167 Burger Fries location
• Send your message.
• UB-I will analyze your request and ask you clarifying questions if necessary. Once it has the information it needs, it will navigate to the correct page to execute the changes and prompt you for approval before applying them.

2. Explore Your Data and Troubleshoot with Ease

UB-I isn't just about instructions; it can now directly access and analyze your Listings and Location data to provide precise insights and diagnose problems. Encountering a minor hiccup or need to verify specific information across your locations? UB-I can help you resolve common issues and explore your data quickly.

How to use it:

• Open the UB-I sidepanel by clicking the "UB-I" button.
• In the text input area, ask UB-I to verify specific data or describe the issue you are facing. For instance, you could ask:
  • “Are all my locations set to open at 9 am on Saturdays?”
  • “Why is my listing for the London location not showing online?”
  • “What does 'action required' mean for my listings?”
  • "Do all my locations have special opening hours set up for the 4th of July?"
• Send your message.
• UB-I will analyze your data and provide direct answers, identifying discrepancies, or diagnosing the root cause of issues (e.g., "The London location is missing required contact information, which is why syncing is unable to be performed"). It can also suggest next steps.

This allows you to verify complex data points across multiple locations, identify root causes of problems, and tackle minor issues independently, getting you back to your work faster and making UB-I an integral part of your daily workflow.

3. Get Contextual and Prioritized Support, Tailored to Your Needs

UB-I is smart and understands what you're doing within the platform. Based on the page you're currently viewing, UB-I offers prioritized contextual suggestions to help you make the most impactful actions in that specific area.

How to use it:

• Navigate to any page within the Uberall platform, for example, the Location hub.
• Click the "UB-I" button in the upper right corner to open the UB-I sidepanel.
• Observe the three Contextual Suggestion buttons located at the top of the sidepanel, just before the chat space. These buttons will dynamically change to reflect your current context and offer suggested actions with the most business impact. On the Location hub, you might see suggestions like "Ensure location data integrity" or "Connect to more directories."
• Simply click on a suggestion button that interests you. UB-I will instantly provide relevant information and guidance directly in the chat space.

This feature is designed to proactively offer help and surface useful tips you might not have known otherwise, making your workflow more efficient and impactful.

4. Find Quick Answers to "How-To" Questions

Forget sifting through documentation! UB-I has access to the extensive Uberall Knowledge Base and can quickly provide instructions on how to use various tools and features within the platform.

How to use it:

• Open the UB-I sidepanel by clicking the "UB-I" button.
• Type your "how-to" question into the text input area at the bottom of the sidepanel. Be specific for the best results, e.g., "How do I add a new location?" or "How can I respond to reviews?"
• Press Enter to send.
• UB-I will process your request and provide step-by-step instructions or explanations in the chat space, guiding you through the process.

This is your go-to method for getting instant answers to your questions about platform functionalities, saving you time and effort.

The best part is that this is a conversation, so if something is not clear, just keep the conversation going and UB-I will help you.

UB-I is continuously learning and evolving to become an even more valuable asset to your daily tasks within the Uberall platform. We encourage you to start interacting with UB-I today and experience the convenience, efficiency, and powerful data insights it brings. Happy exploring!

How does UB-I learn and get smarter?

UB-I is continuously learning and evolving to become an even more valuable asset to your daily tasks within the Uberall platform. We encourage you to start interacting with UB-I today and experience the convenience and efficiency it brings!

How do I start a new conversation with UB-I? 

To clear the current conversation and start fresh, look for a “Restart Conversation” button at the top of the UB-I sidepanel. Clicking this will clear the chat history, allowing you to begin a new inquiry.

Can UB-I generate images? 

No, UB-I is designed to provide text-based support, insights, and information to assist you with the Uberall platform. It does not generate images (yet).

Does UB-I use my personal data? 

UB-I operates within the Uberall platform to provide assistance related to your use of our SaaS products, in which case it does not access any of your location data. If you're asking questions about your locations or listings specifically, UB-I will retrieve only the relevant data for the query. It does not have access to any of your personal information, and it does not use information for training AI models.

Can I give feedback on UB-I? 

Yes, we encourage you to provide feedback! Your input is invaluable as we continuously learn and evolve UB-I to better serve your needs. The thumbs up/down feature is a quick way to let us know what you think of an Ub-I reply, but feel free to reach out to your Account Manager or to Uberall directly if you'd like to share feedback.