Publish

• What are the types of posts that can be published via the tool?

  One of the main functionalities of our tool is related to gathering and managing feedback of your locations, across multiple platforms, all from one inbox. Complementing that, social posts ensure the latest content as well as relevant deals are shared at the right time, on the right channels. The types of posts that can be created on the Publish tab

  April 9th, 2019 7581 views 0 likes
• How to create Google Posts, Q&As, Offer deals and Events via the Publish Tab

  Our platform doesn't only allow you to respond to customer feedback, but also to publish information and content in a variety of directories, including Google. Before creating/updating your Google posts, here are some factors to bear in mind: All content must comply with Google's post content policies. All text is treated as plain text URLs are only

  April 9th, 2019 6544 views 0 likes
• Creating, using and sharing a template with the Posting Library

  The Posting Library is a feature that can be found on the Publish tab and consists of a library where you can save and share posts templates. The main functionalities are: Saving posts as templates The Save as Template option is now available inside the post form. It works for new and already existing posts (it can help if you are willing to duplica

  April 16th, 2019 5398 views 1 likes
• How do I add images or videos to a social post?

  Adding images to a post  When creating a post via the Publish tab in our tool, you can include images that are the formats .jpeg or .png. Simply click on the small camera icon in the text box. While Facebook photo posts offer a lot of flexibility and you aren’t locked into a specific size or shape Google is slightly more restrictive. We, therefore,

  April 9th, 2019 4490 views 0 likes
• Using placeholders to customize your posts

  What is a placeholder? Placeholder is a character, word, or set of characters that may be replaced by the name of any element of the set. In our platform, a placeholder is a way to make it simpler for you to customize your post in Publish feature in the platform.  You can use placeholders in any field of your location's posts (e.g. in the title, the

  April 9th, 2019 6806 views 0 likes
• FAQ about Social Posting

  What types of posts are supported by our platform and which of them can be published on which directory? There are four types of posts supported by our tool: News: can be published on Facebook, Google Search and other directories Offer: Google Search and other directories Questions & Answers: Google Search COVID-19 Post: Google Search Events: Go

  April 9th, 2019 6885 views 1 likes
• Why is there a banner saying the Product Plan has limited access to Posting feature

  If you see the message "Y our product plan has limited access to the posting feature. To be able to publish new posts, you have to remove the existing one or Contatct us" and Posting is part of the product plan, then most likely there's at least one location is on a Product Plan, which  has POSTING_PREVIEW

  January 4th, 2022 3660 views 0 likes
• Why does my post have the status 'Inactive'?

  A social post becomes "Inactive" when an offer is created which overlaps the scheduled post.

  September 29th, 2022 3661 views 0 likes
• Why is the answer not published on the Q&A post?

  Attention: There is a known issue with Google Answers, where only some answers are able to be published in bulk. You may experience your questions being published with no related answers. We are working with Google to resolve the issue on their side. Google Q&A must follow Google's Question & Answer policies  to ensure a successful publicati

  May 8th, 2023 4129 views 1 likes
• New Social Publisher

  Introduction Welcome to the walkthrough guide for the new Social Publisher. The goal of this guide is to provide a comprehensive walkthrough of the Social Publisher so you can better understand the flow of creating a new social post across various directories. The Publisher simplifies the process of creating organic social content across social chan

  June 22nd, 2023 3857 views 0 likes
• How to use Social Post Approvals

  Introduction Approval Workflows are helpful when there is a need to limit user rights for a certain action - in this case, it will restrict the possibility to publish social posts in the Publish section of the platform. Enabling Social Post Approvals can help aid business in maintaining brand voice and image when empowering local operators to manage

  July 10th, 2023 3730 views 0 likes
• Social Media Calendar

  Introduction To help marketers better plan and oversee social posts, the platform offers a Social Media Calendar view within the Publish section. In this calendar, users will find tiles for each of the social posts that have been published or are scheduled for a future date.  With the Social Calendar users can: Coordinate posts across all your chann

  July 12th, 2023 3571 views 1 likes
• What Do the Social Post Status Mean & How Can I Prevent Failing Posts?

  After creating a social post, you will see different status for your posts in our platform. This article will give you an overview over the different status and a break down of what the mean.   Before the Publication Time has reached Scheduled Before the post is actually sent to the selected directories, you will see the status “Scheduled”, with the

  December 28th, 2023 3441 views 0 likes