Meet UB-I: Your AI Assistant in the Uberall Platform

We're thrilled to introduce UB-I, your new artificial intelligence assistant seamlessly integrated throughout the Uberall platform! Designed to make your experience smoother and more efficient, UB-I is here to provide instant support and guidance whenever you need it. Think of UB-I as your knowledgeable co-pilot, ready to help you navigate the platform and unlock its full potential.

Accessing UB-I is incredibly easy. You'll find the distinctive "AI" button conveniently located in the upper right corner of every page within the Uberall platform. Clicking this button won't take you away from your current task; instead, it elegantly opens the UB-I sidepanel on the right side of your screen, allowing you to interact with the AI without losing sight of the information you're working with.

The UB-I sidepanel is intuitively designed for quick and effective communication. At the bottom, you'll find a text input area – this is where you can type any question you have for UB-I. The central area is the chat space, which will populate with your questions and UB-I's responses, creating a clear history of your conversation.

To help you get started and discover the power of UB-I, we've highlighted three key ways you can leverage its capabilities today:

1. Get Contextual Support Tailored to Your Needs

UB-I is smart and understands what you're doing within the platform. Based on the page you're currently viewing, UB-I offers contextual suggestions to help you make the most of that specific area.

How to use it:

• Navigate to any page within the Uberall platform, for example, the Location hub.
• Click the "AI" button in the upper right corner to open the UB-I sidepanel.
• Observe the three Contextual Suggestion buttons located at the top of the sidepanel, just before the chat space. These buttons will dynamically change to reflect your current context. On the Location hub, you might see suggestions like "Ensure location data integrity" or "Connect to more directories"
• Simply click on a suggestion button that interests you. UB-I will instantly provide relevant information and guidance directly in the chat space.

This feature is designed to proactively offer help and surface useful tips you might not have known otherwise, making your workflow more efficient.

2. Find Quick Answers to "How-To" Questions

Forget sifting through documentation! UB-I has access to the extensive Uberall Knowledge Base and can quickly provide instructions on how to use various tools and features within the platform.

How to use it:

• Open the UB-I sidepanel by clicking the "AI" button.
• Type your "how-to" question into the text input area at the bottom of the sidepanel. Be specific for the best results, e.g., "How do I add a new location?" or "How can I respond to reviews?"
• Press Enter to send.
• UB-I will process your request and provide step-by-step instructions or explanations in the chat space, guiding you through the process.

This is your go-to method for getting instant answers to your questions about platform functionalities, saving you time and effort.

The best part is that this is a conversation, so if something is not clear, just keep the conversation going and UB-I will help you.

3. Troubleshoot Simple Issues with Ease

Encountering a minor hiccup? Before reaching out to support, see if UB-I can help you resolve common issues quickly. UB-I is equipped to handle simple troubleshooting queries.

How to use it:

• Open the UB-I sidepanel by clicking the "AI" button.
• In the text input area, describe the simple issue you are facing. For instance, you could ask "Why is my listing not showing online?" or "What does ‘action required’ mean?"
• Send your message.
• UB-I will provide potential reasons for the issue and suggest common troubleshooting steps you can take to resolve it directly within the chat.

This allows you to tackle minor problems independently and get back to your work faster.

UB-I is continuously learning and evolving to become an even more valuable asset to your daily tasks within the Uberall platform. We encourage you to start interacting with UB-I today and experience the convenience and efficiency it brings. Happy exploring!