Publish Best Practices - Success Playbook

Last updated on July 10th, 2023

 

Publish & Posting

Best Practices:

  • Develop content that resonates with your local audience.Use visually appealing images, videos, and compelling captions to make your content stand out.
  • Maintain an active presence on social media by posting regularly. Aim for a frequency of 2-3 posts per month to stay visible to your audience.
  • Grant store operators and managers the ability to create and post local content on the go with the mobile Uberall app. This allows them to showcase specific offerings, events, or promotions that are relevant to their location, fostering a sense of community and personalization.

Pro Tips:

  • Add Call-to-Action Buttons: Incorporate call-to-action buttons in your posts, such as "Learn More," "Book Now," or "Order Online." These buttons prompt users to take specific actions, increasing the likelihood of conversions and engagement with your business.
  • Automatically Customize Posts: Utilize placeholders or dynamic content to automatically customize your posts for each location. This allows you to tailor content based on the specific attributes of each location, making it more relevant and appealing to local audiences.
  • Monitor and Respond: Regularly monitor the comments and messages on your social media posts and respond promptly. Engage with your audience by addressing their questions, concerns, or feedback, creating a positive and interactive online presence.
 
 

Types of Content to Publish

Best Practices:

  • Encourage customers to generate content related to your business, such as customer reviews and posts on social media. Repost or share tagged posts by customers, and engage with comments on your posts to foster interaction.
  • Create and share content directly from your business, including posts, event promotions, local specials, and updates about your products or services. Use visually appealing images, videos, and compelling captions to capture attention and communicate your message effectively.
  • Take advantage of Google's features and products to enhance your online presence. Manually add content such as photos, videos, descriptions, and frequently asked questions (FAQs) to your Google Business Profiles. These additions can improve visibility and provide valuable information to customers.

 

Pro Tips:

  • Q&A for Each Location: Utilize the Q&A section on your Google Business Profiles to provide information about each location. Answer common questions and highlight keywords and services specific to each location. Save templates for new location openings to maintain consistency in your responses.
  • Educational Content: Share informative and educational content related to your industry or business. This could include tips, tutorials, how-to guides, or industry news. Positioning yourself as a knowledgeable resource can help build credibility and engage your audience.
  • Behind-the-Scenes Content: Give your audience a glimpse behind the scenes of your business. Showcasing your team, office, production process, or day-to-day operations can create a personal connection with your audience and humanize your brand.
 
 

 

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