Overview:

To enhance support for our customers managing electric vehicle charging stations, we’ve partnered with &Charge to bring more user-generated reviews directly from the &Charge app into the new Inbox.

About &Charge:

&Charge is an app-based platform that allows users to compare charging experiences, share feedback with charge point operators, and earn rewards.

Capabilities:

Uberall now receives &Charge reviews directly from customers. Initially, these reviews will be read-only, with future plans to enable replies. Each review includes text, a positive or negative recommendation, and optionally, an image uploaded by the user from the charging location.

Set Up:

To activate &Charge as a directory simply talk to support about activating the directory. It is only available for mutual enterprise clients using the &charge Marketing Package.

Once activated, it will appear in the Inbox where new reviews will populate as they come in.