How can I reactivate a location?

    We can reactivate an inactive or cancelled location, but not permanently closed one.

    Last updated on July 22nd, 2025

    If a location has been deactivated or cancelled, you can easily reactivate it through the platform. Below are instructions for reactivating single or multiple locations, as well as important billing information.

    Reactivating a Single Location

    To reactivate a single cancelled or deactivated location:

    1. Sign in to the platform.
    2. In the left-hand menu, click on Location Hub.
    3. Open the location profile by clicking on the location name.
    4. In the upper-right corner, click "Reactivate Location".

    Once clicked, the location will return to an active status.

    Reactivating Multiple Locations

    If you wish to reactivate multiple locations at once, please contact our team:

    Our team will assist you with the bulk reactivation process.

    Locations Marked as Permanently Closed

    You cannot reactivate a location that is marked as permanently closed through the platform.

    To request reactivation or further changes, contact:

    Billing for Reactivated Locations

    Billing depends on the status of the initial subscription at the time of reactivation.

    If the Initial Subscription Has Ended

    • A new subscription will begin from the reactivation date.
    • The new end date will be based on this new start date.

    If the Initial Subscription Is Still Active

    • The location will continue with its existing subscription.
    • Once the initial subscription ends, it will automatically renew.
    • The subscription cycle will still be based on the original creation date.













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