A correctly formatted address for your location is crucial to ensure correct processing and synchronisation with all connected directories. This article explains how you can find a valid address, format it correctly and enter it in the Uberall platform.

What happens when you add or change an address?

Whenever you add an address to your location (when creating a new location or when updating an existing one), once you click "Save", our system uses your address input and searches for it in Google's Map database to check if this address exists and to retrieve the correct geocoordinates. 

This process is called Normalisation. It ensures that once we start submitting the address, it will be accepted by the different directories. 

How to find and add a correct address

Step 1: Understand the different Address Components

When opening a Location Profile, you will see these address fields:

Correct Formatting: 

Address Line 1: Should only contain street name + house number (if available). 

Address Line 2: This is a freeform text field - add any other relevant information about the address, like buildings, landmarks, intersections, floors etc. 

ZIP/Postcode: Enter the postcode - if you are unsure about the ZIP code, you can check for country-specific websites that list ZIP codes for your location. 

City/Suburb: Add your city (in some instances, you might need to add your suburb/neighbourhood/district instead). 

Explanation of Each Address Field in Detail

✍️  Field	❗️Explanation	✅ Correct	❌ Incorrect	💡 Good To Know
Country	Select your location's country from the drop-down.			mandatory; used for search in Google's database
Address Line 1 (street and street number)	Make sure to only add your location's street name and house number (if available), representing it's official postal address line 1. Don't add any other information here (like landmarks, buildings, intersections etc.).	Hussitenstr. 32-33 2133 27 Avenue Northeast Nafarroa Kalea 6-8 1/2 Secombe Place 299 Jayumuyeok-ro	Hussitenstr. 32-33, Floor 2/3 2133 27 Ave NE Industrial Zone 3 Nafarroa Kalea 6-8, Aeropuerto Internacional 1/2 Secombe Place, East Side Plaza 299 Jayumuyeok-ro, Hanguk Dosim Gonghang nae	mandatory; used for search in Google's database
Address Line 2/Address Extra	This is a freeform field to add any other helpful address information, like buildings, industrial zones, floors, intersections etc.	Floor 2/3 Industrial Zone 3 Aeropuerto Internacional East Side Plaza Hanguk Dosim Gonghang nae		optional; not used for search in Google's database
ZIP/Postcode	Enter your location's postal code. If your country doesn't use ZIP codes, enter 00000.	13355 AB T2E 7E4  20800	most common error is that the ZIP code doesn't match the address line 1 or the city	mandatory; used for search in Google's database
City	Add the city of your location. Don't use the suburb/neighbourhood/district here.	Berlin Calgary Zarautz San Fransisco Incheon	Berlin-Mitte Jung-Gu Franklin most common error is that the city doesn't match the ZIP	mandatory; used for search in Google's database

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See specific address formatting examples below:

Example 1: 5367 Pelican Dr, Suite#122, Atlanta, GA 30349, USA

Correctly formatted:

Address Line 1: 5367 Pelican Dr

Address Line 2: Suite#122

ZIP/Postcode: 30349

City: Atlanta

In the platform:

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Step 2: Add your address to the Location Profile and Click "Save". 

Our system uses the fields country, address line 1, ZIP/postcode and city and searches in Google's database. Our system will give immediate feedback: 

✅ Valid address: If the address could be found, we retrieve the according geo coordinates from Google and automatically place the pin of your location on our map. Our system will save and apply the new address. 

❌ Invalid address: If the address couldn't be found, you will immediately get an error message: 

Step 3: What to do if our system cannot find a valid address

If you get an error and the address couldn't be saved, validate your address input and correct it if needed (you can do this several times). 

Every time you click "Save", our system will try to validate it again - this is a great tool for you to use in order to make sure you enter a valid address. 

If you can't find a valid address, you can use the following tips: