Uploading Photos & Videos

Last updated on September 21st, 2022

Table of Contents

Photos and LogosVideos

Below you will find out the main requirements for uploading media such as photos, logos and videos, as well as how to do it directly in our platform or via the bulk import feature.

Photos and Logos

If you would like to add photos for an individual location, you can do so under Locations > Photos & Videos.

Managing Photos in the UI

Uploading Photos

Photo files can be uploaded into the platform by dragging and dropping or browsing your computer for the selected files.

Moving a Photo Between Albums

Photos can be moved from one album to another by:

  1. Hover over the photo to be moved
  2. Clicking on the eye icon on the image
  3. Selecting the album the photo should be moved to within the modal that opens

Change the Order of Photos Within and Album

The order of photos within an album are the order they are sent to the directories. Since it may be helpful to have higher visibility for certain photos, users can use the six dot icon at the bottom left of an image (when hovered over) to drag and drop images within an album to rearrange their order. 


The formats and file sizes depend on the type of photo you wish to upload:

Type Formats File sizes Ratio 
Logo jpeg, png
(cannot have a transparent background)
min 720 x 720 pixels
max. 5 MB
Recommended: 1:1
Squared Logo jpeg, png Squared-shaped, (e.g. 200x200 pixel)
max. 5 MB
Mandatory: 1:1

Google Cover Photo jpeg, png min. 480 pixels high
max. 5 MB
Size landscape
Ratio: 16:9
Facebook Cover Photo jpeg, png
min. 480 pixels high
max. 5 MB
Size landscape
Ratio: 16:9
Locator Cover Photo (Locator Clients Only) jpeg, png
min. 480 pixels high
max. 5 MB
Size landscape
Ratio: 16:9

Photos (albums) jpeg, png min. 480 x 480 pixels
max. 5 MB
*Certain directories may limit the number of pictures that will be displayed.

Bulk Import

If your photos are publicly hosted on a server and each photo contains an individual URL, you can easily insert those URLs into the import file (Excel sheet) and import‍ it.

Several URLs per location can be inserted in the corresponding cell, as long as they are separated by a comma.

There is no limitation from our platform on the number of imported photos, although some directories may impose limits.


Video URLs can also be added for an individual location in our platform under Locations > Photos & Videos.

Add the link in the field "Video-URL" and, if applicable, add a description in the field "Video Description".

You can upload more than one video by clicking on "+ Add video".


The only requirement is that the URLs must be either from YouTube or Vimeo, since we currently only support those.

Bulk Import

You can also upload one or more video URLs via the import file (Excel sheet), for one or several locations. Please follow the steps below:

  1. First ensure that the video is added to YouTube or Vimeo
  2. Copy the video's URL
  3. Please add the word YOUTUBE or VIMEO into the field relating to the column "videoType1" in the Excel file (to specify the source of the link)
  4. Then, paste the URL into the respective field, under the column called "videoUrl1" in the Excel file
  5. Optionally, a description can be added into the corresponding cell under "videoDescription1" (max. 255 characters).
  6. Save the data and upload the updated Excel template on Locations > Import‍.    

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