Uploading Photos & Videos

    Last updated on June 19th, 2024

    Introduction

    The Uberall platform makes it easy to upload photos and videos to your location profiles. In this article, you will learn how to upload new media to location profiles so that they can be published to the connected publishers. You can also find the specifications on what is supported for the different media, directories, and format types. 

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    Want to learn the impact of adding videos to your Google Business Profile? Hear more from our ProTips team HERE



    Below you will find out the main requirements for uploading media such as photos, logos and videos, as well as how to do it directly in our platform or via the bulk import feature.

    Photos and Logos

    If you would like to add photos for an individual location, you can do so under Locations > Photos & Videos.


    Managing Photos in the UI

    Uploading Photos

    Photo files can be uploaded into the platform by dragging and dropping or browsing your computer for the selected files.

    Moving a Photo Between Albums

    Photos can be moved from one album to another by:

    1. Hover over the photo to be moved
    2. Clicking on the eye icon on the image
    3. Selecting the album the photo should be moved to within the modal that opens

    Change the Order of Photos Within and Album

    The order of photos within an album are the order they are sent to the directories. Since it may be helpful to have higher visibility for certain photos, users can use the six dot icon at the bottom left of an image (when hovered over) to drag and drop images within an album to rearrange their order. 


    Requirements

    The formats and file sizes depend on the type of photo you wish to upload:

    Type Formats File sizes Ratio 
    Logo jpeg, png
    (cannot have a transparent background)
    Min. File Size: 10KB
    Max. File Size: 12 MB

    Min Resolution: 720x720
    Recommended: 1:1
    Squared Logo jpeg, png Min. File Size: 10k 
    Max File Size: 12 MB
    Mandatory: 1:1
    Locator Logo
    (Locator Clients Only)
    jpeg, png

    Min File Size: 10k 

    Max File Size: 25MB

    Recommended: 1:1
    Doctor.com Portrait
    (Doctor.com Clients Only)
    jpeg, png
    Min. File Size: 10KB
    Max. File Size: 12 MB

    Min Resolution: 720x720
    Ratio: 1:1




    Google Cover Photo jpeg, png Min File Size: 10 KB
    Max File Size: 12 MB

    Min Resolution: 480x270
    Max Resolution: 2120x1192 
    Size landscape
    Ratio: 16:9
    Facebook Cover Photo jpeg, png
    Min File Size: 10 KB
    Max File Size: 12 MB

    Min Resolution: 480x270
    Max Resolution: 2120x1192 
    Size landscape
    Ratio: 16:9
    Apple Cover Photo jpeg, png


    Min File Size: 10 KB
    Max File Size: 12 MB

    Min Resolution: 1600x1040
    Max Resolution: 4864x3161 
    Size Landscape
    Ratio: 1.54:1
    Locator Cover Photo (Locator Clients Only) jpeg, png
    Min File Size: 10 KB
    MaxFile Size: 12 MB
    Min Resolution: 480x270
    Max Resolution: 2120x1192 
    Size landscape
    Ratio: 16:9




    Photos (albums) jpeg, png Min File Size: 10 KB
    Max File Size: 12 MB

    Min Resolution: 480x480
    Max Resolution: 6000x6000

    *Certain directories may limit the number of pictures that will be displayed.
    Any

    Some directories have limits on photo sizes that are less than those above. For these directories, we automatically compress the photos to fit the directory's requirements so that they will be accepted.


    Bulk Import

    If your photos are publicly hosted on a server and each photo contains an individual URL, you can easily insert those URLs into the import file (Excel sheet) and import‍ it.

    Several URLs per location can be inserted in the corresponding cell, as long as they are separated by a comma.

    There is no limitation from our platform on the number of imported photos, although some directories may impose limits.

    Videos


    Adding Video URLS

    Video URLs can also be added for an individual location in our platform under Locations > Photos & Videos.

    Add the link in the field "Video-URL" and, if applicable, add a description in the field "Video Description".

    You can upload more than one video by clicking on "+ Add video".


    Uploading Video Files

    Video files can also be added for an individual location in our platform under Locations > Photos & Videos.

    Upload the file on the "Upload File" tab and, if applicable, add a description in the field Video Description".

    You can upload more than one video by clicking on "+ Add video".


    Requirements

    For adding video URLs, the only requirement is the video must be either from YouTube or Vimeo, since we currently only support those.

    For uploading video files, the requirements are:

    Type Format File Size Quality
    Video MP4 Up to 100MB - Up to 30 seconds long
    - Minimum: 720p


    Bulk Import

    You can also upload one or more video URLs via the import file (Excel sheet), for one or several locations. Please follow the steps below:

    1. First ensure that the video is added to YouTube or Vimeo
    2. Copy the video's URL
    3. Please add the word YOUTUBE or VIMEO into the field relating to the column "videoType1" in the Excel file (to specify the source of the link)
    4. Then, paste the URL into the respective field, under the column called "videoUrl1" in the Excel file
    5. Optionally, a description can be added into the corresponding cell under "videoDescription1" (max. 255 characters).
    6. Save the data and upload the updated Excel template on Locations > Import‍.    





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